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Client Feedback Results
We conducted a successful feedback survey in August 2026. Forty precent of clients completed the survey. We carefully reviewed every response. We were pleased to hear that many people appreciate the kindness, professionalism, reliability and person-centred approach of our support workers and office team. Many clients also told us they feel respected, listened to and supported to work towards their goals. At the same time, clients identified some areas where we can do better. We value honest feedback and are committed to continually improving our service. Further detail about results and how we plan to improve will be emailed to clients in our upcoming October 2026 Newsletter.
30 September 2026
Staff Social Events
At Ready Enable, we know that supporting others starts with supporting each other. While our team members spend their days making a meaningful difference in the lives of the people we support, working independently in the field can sometimes feel lonely and isolating. That’s why we make it a priority to create regular opportunities for our staff to come together, connect, and have fun. Our social activities are more than just a great night out. They help build strong peer relationships, encourage shared learning, create a sense of belonging, and remind our team that they are part of a supportive and connected community. These moments of laughter and connection strengthen the culture that makes Ready Enable such a special place to work. Over the past year, our team has enjoyed a range of fun activities including mini golf, bowling, trivia nights, and arcade games. Each event has brought plenty of laughs, friendly competition, and the chance to catch up with colleagues outside of work. We’re excited to keep the momentum going, with even more social events planned throughout 2026. We can’t wait to bring our team together for new experiences, new memories, and plenty more joy along the way!
28 March 2026
Staying Connected
At Ready Enable, we believe great support starts with listening. That’s why we have regular check-ins with both our clients and team members to ensure everyone feels heard, valued, and supported. These conversations give us the opportunity to gather ongoing, personalised feedback, celebrate what’s working well, and identify where changes might be needed. Life doesn’t stand still, and neither should support. As goals, circumstances, and needs evolve, we work alongside clients and staff to review and adapt support plans so they continue to be the right fit. By maintaining open communication and a flexible approach, we create stronger relationships, better outcomes, and a service that grows with the people we support. Because the best support is support that evolves with you.
28 January 2026
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28 January 2026
At Ready Enable, we are always looking
for ways to improve our services.
If your complaint is about the NDIS or your NDIS plan, you can contact 1800 800 110 or email feedback@ndis.gov.au
At Ready Enable we encourage feedback from our customers on our services so that we can make improvements. You can email info@readyenable.com.au or call us on 1800 966 028.
Your feedback will be treated confidentially and we will work with you to resolve issues as quickly as possible.